Website live chat · shared inbox · knowledge-assisted replies

Website live chat that keeps every support conversation together.

FrogReply is website customer-support software for teams that need live chat, a shared inbox, visitor context, and published knowledge for AI-assisted replies.

Install the widget

Paste this code before the closing body tag. The first valid request from this domain completes verification.

<script>
  window.frogreply = window.frogreply || [];
  window.frogreply.push(['init', {
    siteId: 'site_frogreply_demo'
  }]);
</script>
Website widget
yourwebsite.com/pricing
Acme Store

Simple plans for growing teams.

Clear pricing, flexible seats, and help whenever your team needs it.

Hi! Can you help with annual pricing?
Yes — I’m checking our published guide.
Write a reply…
Conversation inboxLive
What FrogReply does

A clear support system for the conversations that start on your website.

Connect a verified website, meet visitors in real time, and give your team the context and controls to handle each conversation well.

Realtime chat
Engage visitors as they browse.
One inbox for your whole team
Keep conversations organized and in context. Assign chats, add internal notes, and resolve together so visitors never have to repeat themselves.
Knowledge help
Use answers your team has published.
Workspace boundaries stay clear
Encrypted sessions, tenant-level data isolation, controlled team access, and published-knowledge safeguards protect every support conversation.

From first visit to measurable service

Follow the path visitors and support teams use: connect the website, see the conversation, collaborate in one inbox, then learn from what happened.

4
AI support

Control when assistance may take over, enforce confidence limits, and test only published knowledge from the selected website.

Reliable match
Sofia MartinezLive

s.martinez@example.com · /pricing

Hi! I'm looking for pricing for my team of 8 agents.
Hi Sofia! I’ll help you find the right answer for your team.
ReplyInternal note
5
Send to an agent

Keep conversations organized and in context. Assign chats, add internal notes, and resolve together so visitors never have to repeat themselves.

Assigned
Send to an agentKeep conversations organized and in context. Assign chats, add internal notes, and resolve together so visitors never have to repeat themselves.
Alex TurnerAssigned
Realtime healthy
6
Analytics

Measure visits, unique visitors, conversations, top pages, and acquisition sources without exposing URL query data.

Data collection
Service healthResolved
Sessions 06:42Conversations 5Good
Clear answers before you install

Support software with people—not an opaque chatbot—at the center.

Does FrogReply send automatic AI replies?

Not by default. Published knowledge can guide controlled AI-assisted suggestions, while automatic visitor replies stay blocked until operations explicitly enables a platform-managed runtime.

How does a team get started?

Verify a website, add the small JavaScript snippet, invite teammates, and publish the knowledge you want the team to reuse.

What context does a team see?

The shared workspace keeps conversations, visitor activity, contacts, notes, tags, and source analytics together so the next reply starts with the right context.

How are support workspaces kept separate?

FrogReply uses tenant-level data isolation, controlled team access, encrypted sessions, and published-knowledge safeguards around each workspace.

Live operations overview

Every visitor and conversation status, updated in real time.

Current online visitors128vs. yesterday+18%
Active conversations24Human 8 · AI 16
Avg. first response time02:18vs. yesterday−18%
Resolved conversations156vs. yesterday+22%
Knowledge match82%vs. yesterday+9%
Satisfaction4.8/5vs. yesterday+0.2
Live activity
Sofia MartinezVisitor is typing… /pricing
Now
Daniel KimSent a new message
1 min ago
Acme Corp.AI suggestion matched
2 min ago
Ryan JohnsonTransferred to Alex
3 min ago
Maya PatelConversation completed
5 min ago

Make every visit count

Install once, answer together, and keep the full visitor journey in one calm workspace.